Frequently Asked Questions
What ıs your return polıcy?
We offer 7-day returns on all unopened and unused products.
If your item arrives damaged or defective, we’ll replace it for free.
Just contact our support team with your order number.
Are there any non-returnable purchases?
For hygiene reasons, opened or used items cannot be returned.
This includes eye masks, pillowcases, and skincare-contact products.
When wıll my order arrıve?
Shipping typically takes:
- 7–21 business days for international orders
You’ll receive a tracking number as soon as your order ships.
Where are your products made?
Our products are designed by Solvera and produced in certified manufacturing facilities that meet global quality and safety standards.
Materials are sourced from trusted suppliers to ensure a premium experience.
How much ıs the shıppıng cost?
Shipping is completely free on all orders, worldwide.
No minimum spend, no hidden fees — just free tracked delivery.
